Shipping policy

SHIPPING & DELIVERY POLICY
At Mridulika, we ensure that every hand-woven piece is meticulously packaged and dispatched with the utmost care. We partner with highly trusted logistics services to guarantee that your exclusive purchase reaches you swiftly and in pristine condition.
Our studio processes and ships orders Monday through Saturday, observing Sundays and national public holidays as days of rest. In the rare event that standard courier services do not cover your area, we will securely dispatch your beautifully packed parcel via Government SpeedPost or Registered Bookpost.
Domestic Shipping (Within India)
We are delighted to offer Complimentary (Free) Shipping on all orders across India.
Your garments will be delivered safely through premium partners such as BlueDart, Delhivery, FedEx, Aramex, or India SpeedPost for remote locations.

Delivery Timelines
Dispatch: Every order is carefully prepared and dispatched from our studio within 3 business days (or according to a specific date you requested at checkout).
Transit Time: Once dispatched, you can expect your package to arrive within 3 to 5 business days, depending on your exact location.
Handling Damaged Deliveries
We take great pride in our secure packaging. However, if you suspect your product has been damaged in transit, or if the outer packaging appears tampered with or broken prior to delivery, please refuse to accept the package from the delivery personnel.
Immediately contact our support team with your Order ID. We will personally intervene to ensure a pristine, brand-new replacement is arranged for you at absolutely no additional cost. Please ensure that all original Mridulika brand tags, labels, and packaging remain fully intact if a return journey is required.
Shipping & Delivery Support
For any urgent shipping inquiries or to report a damaged parcel, please reach out to us:
Email: support@mridulika.com
Phone: +91 9337236175
Operating Hours: 10:30 AM – 5:00 PM (Monday to Saturday)